Knowledge Base/RealPlayer - US & Canada/Burn CDs & DVDs

Troubleshooting CD-burning errors in RealPlayer

RealNetworks Knowledge Base
posted this on June 05, 2013 17:11

I'm getting CD-burning errors in RealPlayer. What can I do? 

Note: If you burned a CD, but it doesn't play afterwards, click here.

Common Fixes for CD Burning Errors:
- Check that your burner is supported.
- Try lowering the burn speed.
- Enable "Always Use Track at Once" for CD Burning.
- Verify that the content plays appropriately through RealPlayer.
- Verify that you are using CD-R's and that they are clean and not damaged.

Solution 1: Check that your burner is supported.
Click here to see if your burner is supported.

Solution 2: Lower the Burn Speed.
1. Open RealPlayer.
2. Click the RealPlayer logo in the upper left and select Preferences.
3. On the left, you should see CD. Expand this by clicking the + symbol.
4. Click CD Burning.
5. Adjust the Write Speed. Decrease this to the smallest value. Generally, 4X should be fine. You can adjust this to a higher speed once you get it working at a lower speed.

Solution 3: Enable "Always Use Track at Once" for CD burning.
1. Open RealPlayer.
2. Click the RealPlayer logo in the upper left and select Preferences.
3. On the left, you should see CD. Expand this by clicking the + symbol.
4. Click CD Burning.
5. Check "Always Use Track at Once".

Solution 4: Verify that the content plays appropriately through RealPlayer.
1. Go to the Library tab, and find one of the tracks you're trying to burn.
2. Double-click it to begin playback. If it doesn't play in RealPlayer, it can't be burned to CD using RealPlayer.

Solution 5: Verify that you are using CD-R's and that they are clean and not damaged.
1. Try using another CD-R for burning.
2. Verify that the disk looks clean and doesn't have any light circles burned to it.

 
Topic is closed for comments